Who we are
An agency of people, not algorithms
We are a Madrid travel agency specialising in connecting Spain with Latin America and the Caribbean. Behind every ticket there's an agent who knows the route, the airline and the destination.
Our story
Ingrid Travel was born in San Sebastián de los Reyes (Madrid) with a simple idea: flying to see family or on holiday across the Atlantic shouldn't cost more just because you don't know the industry's inner workings. Every day we work with professional airline distribution technology — the same the big agencies use — and consolidator fares that never show up on search engines.
Why we exist
Flight search engines are great at comparing public prices, but nobody picks up the phone when the airline moves your flight to 3 a.m. We do. We stand behind every booking from start to finish: before you buy, during the trip and whenever the unexpected happens.
What makes us different
- Consolidator fares — wholesale access to network, NDC and low-cost airlines.
- Genuine expertise — Latin America and the Caribbean are our bread and butter: Colombia, Dominican Republic, Cuba, Mexico and more.
- Licensed agency — licence C.I.C.MA 4505, with the legal guarantees of package tours in Spain.
- Flexible, secure payment — card via Stripe or bank transfer — your choice.
- Two languages — we serve you in Spanish and English.
Legal details
Agencia de Viajes Ingrid Travel 81, S.L.U. · CIF B56216047 · Licence C.I.C.MA 4505 · Calle Alonso Zamora Vicente 9, 28702 San Sebastián de los Reyes (Madrid).